Help Guide

A plain-English guide to the current ServeFlow workflow.

1. Create the job

Add the client, service address, documents, court case and instructions.

2. Assign the server

Choose the provider company and process server responsible for the work.

3. Record attempts

Use the mobile field app to capture result, GPS, notes and proof files.

4. Upload documents

Send secure upload links to clients or use the client portal for direct uploads.

5. Invoice and receipt

Create invoices, track payments and email professional receipts.

6. Review and close

Review proof, prepare affidavits and send review requests when appropriate.